Frequently Asked Questions

Getting Started

What is ePortal?

ePortal is the official online platform for accessing government services of the Principality of Kaharagia. It allows you to manage your records, submit applications, and interact with state institutions.

How do I create an account?

ePortal uses K-Connect for authentication. To access ePortal, you need to create a K-Connect account first. Once registered, you can sign in to ePortal using your K-Connect credentials.

Is ePortal free to use?

Creating an account and accessing ePortal is free. Some services may have associated fees, which will be clearly displayed before you submit any application.

Account and Access

I forgot my password. What should I do?

Password recovery is handled through K-Connect. Visit the forgot password page to reset your password.

Can I access ePortal from outside Kaharagia?

Yes, ePortal is accessible from anywhere with an internet connection.

How do I update my contact information?

You can update your contact information in your Profile section after signing in.

Applications and Services

How long does it take to process an application?

Processing times vary depending on the type of application. You will receive updates on your application status through ePortal and email notifications.

Can I track my application status?

Yes, you can track all your applications in the Services section of your portal dashboard.

What documents do I need to submit?

Required documents vary by service. Each application form will list the specific documents needed before you begin.

Nationality Petition

Who can petition for Kaharagian nationality?

Eligibility requirements are detailed in the Nationality Petition section. Generally, you must demonstrate a connection to Kaharagia and meet specific criteria.

How long does the nationality petition process take?

The process typically takes several months, depending on the complexity of your case and the completeness of your application.

Technical Issues

The website is not loading properly. What should I do?

Try clearing your browser cache and cookies, or use a different browser. If the problem persists, please contact support.

Which browsers are supported?

ePortal supports the latest versions of Chrome, Firefox, Safari, and Edge.

Contact and Support

How can I get help?

For assistance, please visit our Support section to submit a support request.

How do I report a bug or issue?

You can report technical issues through the Support section, selecting "Technical Issue" as the category.